Train journey checklist

Before you travel0/6

• Check the departure and arrival stations, including the exact station names
• Check the date, departure time and any time-zone change
• Read the operator’s recommended arrival time and boarding arrangements
• Check connection times and how to move between platforms or stations
• Arrange any assistance you need using the operator’s booking process
• Check current service updates before leaving home

Tickets and bags0/6

• Save tickets and booking references offline
• Pack the identification and travel documents required for your route
• Check the operator’s luggage and restricted-item rules
• Make sure you can carry and lift your own bags
• Add a luggage label without displaying unnecessary personal details
• Keep tickets and essentials accessible outside your main bag

Comfort on board0/6

• Bring drinking water and suitable snacks
• Pack headphones and download reading or entertainment
• Bring a charger and a charged power bank
• Pack a light layer for changes in temperature
• Keep medication you normally need within reach
• Bring tissues and a small bag for your rubbish

At the station and on arrival0/6

• Check the departure board rather than relying on an old platform number
• Locate your carriage and reserved seat where applicable
• Store luggage without blocking doors or aisles
• Check the next connection if your arrival time changes
• Check the seat, luggage rack and charging socket before getting off
• Save directions for the final leg from the arrival station